Contact Us/FAQ

Any Question? If you cannot find the answer below please email us at info@marcoysara.com (only subjects related to the online classes) and we will get back to you in 24hr -48hr. 

To any inquiry about Events and Private Lessons email marcoysarabachata@gmail.com 


Frequently Asked Questions

• What is included in a membership?

Membership includes access to an incredible catalog of new videos uploaded every fortnight of the month and will be available for 12 months. You only can have ONE ACTIVE SUBSCRIPTION at the time.

• How is payment made?

You can TRIAL FREE for 7 days, after that will charge you by Credit Card or PayPal

• Can I see the previous classes?

Yes, you can see it all classes from the previous 12 months with your monthly or biannually subscription as an active member. 

• Can I repeat the classes?

Yes, you can as many times as you want, as long as you subscription is active.

• How do I cancel?

If you wish to don't continue with your subscription, you can cancel it at any time. 

Follow the prompts to cancel on the Dashboard -> Purchase -> Membership -> Cancel Membership (bottom right), and your membership will not renew.

Please note that there aren’t refunds for partially unused membership periods or if you forgot to cancel it before the due date.

You only have access to the classes if you are an ACTIVE MEMBER, once you cancel your subscription you won't be able to watch any class.